Fee Refund Policy

At Anshika Digital Media, we want every student to join with complete clarity. This policy explains when fees are refundable, how to request a refund and how long it takes. It applies to all our courses: Graphic Designing, Video Editing, Digital Marketing, Data Science, Advanced Data Science and Data Analytics.

We encourage you to book a free demo class before you pay, so you can meet the trainers and see our teaching style first. Please read this policy together with our Terms & Conditions and Privacy Policy.

1. Key Terms

• Admission Fee: the one-time registration fee paid when you enrol.
• Course Fee: the total tuition fee for your chosen course, excluding the Admission Fee.
• Commencement Date: the date of the first scheduled class of your batch.
• Refund Request: a written request sent as described in Section 9.

Anshika Digital Media Private Limited operates the institute. Course payments are collected by ADM Academy Private Limited, and any approved refund is issued by the entity that received your payment.

2. Admission Fee

The Admission Fee covers counselling, registration, onboarding and seat reservation. It is non-refundable in all cases, except where we cancel your batch (Section 4).

3. Course Fee Refund

• Before the Commencement Date: if you withdraw before your batch starts, we will refund 50% of the Course Fee paid.
• On or after the Commencement Date: the Course Fee is non-refundable, regardless of attendance or reason for withdrawal.

Refunds are calculated on the amount you actually paid, after any discount or scholarship.

4. Batch Cancellation by Anshika Digital Media

If we cancel your batch or cannot deliver the course you enrolled in for institutional reasons, you can choose either:

• a 100% refund of the fees paid, or
• a transfer to the next available batch or an equivalent course at no extra cost.

5. Batch Transfer or Course Change

• A batch transfer or course change is allowed once only, subject to seat availability and management approval.
• Any difference in course fee must be paid before the transfer takes effect.
• The Admission Fee is not charged again for an approved transfer.

6. Fees Paid in Instalments

• Instalments already paid are not refundable once classes have started.
• Pending instalments stay payable as per your fee schedule, even if you take a break or leave the course. See the fee and attendance rules in our Terms & Conditions.
• Delayed instalments may lead to suspension from classes.

7. Medical and Exceptional Circumstances

In case of serious illness, medical emergency or another unavoidable situation, please write to us with supporting documents. Management will review each case individually and may offer a refund, a temporary pause or a batch transfer. The decision rests with the management.

8. Duplicate, Excess or Failed Payments

If you are charged twice, pay more than the amount due, or money is debited but not credited to us, email us your transaction ID and screenshot. After verification, the amount will be refunded in full within [7–10] working days.

9. How to Request a Refund

• Email anshikadigitalmedia@gmail.com with the subject line Refund Request – [Your Name], or visit our centre at F-76, Near Saket Metro Station Gate 2, New Delhi 110030.
• Mention your full name, registered phone number, course, batch, payment receipt or transaction ID, and reason for withdrawal.
• We will acknowledge your request within 2 working days.

The date we receive your written request is treated as your withdrawal date. A verbal request or simply stopping attendance is not a refund request.

10. Refund Processing and Mode

• Approved refunds are processed within [10] working days of approval.
• Refunds are made only by bank transfer to the account of the student or parent/guardian as per our records. We do not refund in cash.
• Your bank may take additional time to credit the amount.

11. Acceptance

By enrolling in any course at Anshika Digital Media, you confirm that you have read, understood and agreed to this Fee Refund Policy.